QUALITY ASSURANCE
Ensure Product Quality
Within Each Component and
Across all Stages of Production
Quality by Design
Marketing and Sales teams often work with short and pressured deadlines.
As a result, configurations and implementations are built fast and directly in a production environment.
In a report published by CISQ, it is stated that the Cost of Poor Software Quality in the U.S. only was approximately $2.08 trillion in 2020. That is to say, software projects, legacy systems, and software failures are attributed to most of the costs.
Similarly, errors such as wrong formats, typos, wrong segments, misconfigured campaigns, and integrations, are quite common types of issues in the backlog.
To sum up, implementing the required Quality Control and Assurance as part of the production processes will improve your work and add more transparency.
Above all, it will ensure consistency in functionality and overall quality across your different departments and drive creating great Customer Experiences.
Processes and Methods
As part of this service, custom-tailored quality control standards and quality assurance measures can be defined to ensure the expected functionality is evaluated against each step, feature, or product component.
Production Quality
Encapsulating each step of the design and production with a specific QA gate, supported by various methods, e.g. code revisions, peer-checks, and more, will reduce the number of reported malfunctions and ensure higher quality, hence customer satisfaction.
Documentation and Standards
Defining Quality Assurance Standards and Processes will streamline the production across different teams, and ultimately reduce the operational friction between team members or collaborating groups.
On average the cost of poor quality (COPQ) totals up to 15% of an organization’s revenue. (Source: ASQ)
In other words, implementing the proper Quality Assurance processes can significantly reduce these costs!