Incorporating security into your Salesforce Cloud ecosystem should be viewed as more than just an IT responsibility, it is a critical organizational asset that adds significant value to your business.
A robust security posture directly influences your revenue model, product development, and service offerings, enhancing customer trust and loyalty. With the global rise in cyberattacks, particularly against cloud solutions, the need for advanced Salesforce security measures has never been more pressing.

The threat landscape is evolving. While traditional phishing emails persist, there is an alarming increase in sophisticated attacks, such as deep fake phone and video calls, fueled by AI advancements. Additionally, malware is increasingly being spread through chat applications. These tactics succeed primarily due to their cost-effectiveness and the vulnerability of human error, often the weakest link in security defenses.

To counter these threats, fostering a strong security culture within your organization is essential. This involves implementing regular training programs and recognition methods that encourage security awareness and best practices among employees.

Although Salesforce provides a comprehensive suite of cybersecurity protections, any custom functionality you’ve developed—whether it’s Lightning Apps, Experience Cloud pages, or custom Apex code—requires additional security considerations. These custom developments are not inherently resilient to cyberattacks unless built following security best practices.

We have identified key areas as part of your Salesforce Cloud landscape that need focused attention to ensure your customers’ data is protected in the right way.