Post

Business Analysts should be technical

Business Analyst should be technical

In today’s fast-paced business world, the role of a business analyst is very important. These professionals help companies use technology to achieve their goals, making sure that investments in tech bring real benefits. This article explains why it is crucial for business analysts to have a strong understanding of technology, especially when working with Salesforce,… Read more »

Post

EX Boosts CX Success

Employee Experience

Introduction In today’s world, making customers happy is everything for a business. It’s like the golden ticket to standing out in a sea of endless choices and keeping people coming back for more. But here’s the thing: while companies are going all-in on crafting those wow moments for customers, they’re missing a big piece of… Read more »